Frequently Asked Questions

Answers to common questions about shopping, shipping, returns, and payment at Pollegary Tools.

Orders

How do I place an order?

Add items to your cart, then proceed to checkout. Enter your shipping and contact information to complete your order request.

Can I change or cancel my order?

[Order change and cancellation policy to be confirmed and added before launch.]

Where do you ship?

Pollegary Tools ships within the United States. See our Shipping Information page for details.

How long will my order take to arrive?

Delivery estimates will be published once our shipping carriers and fulfillment process are fully configured.

Do you offer local pickup?

Local pickup availability, if any, will be noted on the product page and at checkout.

What is your return policy?

See our Returns and Refunds page for full policy details, which are currently in draft pending legal review.

Are products covered under warranty?

Warranty coverage varies by manufacturer and product. See individual product pages and our Warranty Information page.

What payment methods do you accept?

Accepted payment methods will be listed at checkout once configured with a supported United States payment provider. See Payment Methods.

Do you charge sales tax?

Sales tax is calculated based on applicable state and local requirements at checkout, once tax settings have been confirmed by the business owner.

Do I need an account to place an order?

[To be confirmed: whether guest checkout will be available in addition to account checkout.]

How do I reset my password?

Use the "Forgot password" link on the My Account sign-in page.